5 Trends for Improved Loyalty And Informed Shoppers

Trends for 2017 are:

Digital Engagement: Supermarkets chains will improve their digital tactics outfitting their stores with beacons, embedded throughout a store's shelves, signs and product displays. These beacons interact with smartphones using low-energy Bluetooth signals to provide coupons and other discounts. Discounts and specials will be available through more mobile apps, and online grocery ordering and delivery will grow.

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To Bag or Not to Bag?

What is your store policy when it comes to bagging groceries? Does the customer bag the groceries, or does an employee? What if customers strongly prefer to bag their own groceries, but you have an employee who typically handles the bagging? We took a look at different grocers and retailers in the nation to see what they had to say.

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