Monitoring & Maintenance

Utopia’s Service and System Monitoring, Great Products Deserve Great Service.

We’ll Tailor A Preventive Maintenance Program Around Your Needs.

Through VPN technology, our support experts can monitor your solutions 24/7/365, being alerted of errors before they become real problems. If anything goes wrong, steps to resolve the issue can begin immediately. Most of the time problems will be resolved without any disturbance to the store’s front end, or without the need to dispatch an on-site technician. Utopia has an extensive network of trained service technicians for rapid response to minimize downtime.

Utopia’s Preventive Maintenance Programs are tailored to your needs, and provide the assurance that your technology solutions are maintained in top condition. If you do have a problem we are set up to work either on-site or provide depot repair. We also offer best in class training and technical support to go with any Utopia system.