The In-Store Experience is More Important Than Ever

According to the TimeTrade.com State of Retail 2016, customers still want an in-store experience. They want to touch and feel things, with prompt and personalized service. In fact, according to the report, customers are visiting stores more than last year, so the in-store experience is more crucial than ever.

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Fresh Ideas: Grocers Play a Key Part in Fresh Food Delivery and Vending

Grocery convenience has been a hot topic for several years, and the industry is seeing grocers developing relationships between the largest companies like Amazon to the smallest startups like Grocery Runners to provide services like store pickup, delivery, and vending. Customers are becoming more discerning in their food choices, even at the vending machine, and grocers are playing an important role in the growing demand for fresh food.

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Omnichannel Shoppers Demand Options

Shoppers want it all. The ability to order online, pick it up at the store, or get it the same day all need to be available. According to Chain Store Age, the favorite grocery shopping app was suprisingly, Amazon. The reason? Customers wanted to get discounts and rebates before heading to the grocery store. Customers were asked to choose the factors that made them choose where they shop. The most important factor was convenience of location first, then price second.

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Convenience Store Trends to Increase Sales

We hope your 2016 is off to a great start! Now that we’re all back to the daily hustle, we thought that we would save you some time with highlights of the latest trends in the industry.

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